Shipments and returns 

  1. Free local delivery for a total invoice amount reaches HK$250.
  2. If the total invoice amount is below HK$250, a fixed shipping fee of HK$50 will be charged within Hong Kong, which includes handling and packing fees as well as courier fee. 
  3. Delivery services are only applicable within Hong Kong. No delivery services will be provided for other locations. Oversea customers cannot request for refund for this reason. 
  4. Your package will be arrived to your designated local address within 3 working days generally after receipt of your payment, and is shipped via local courier service.
  5. Under special circumstance which required goods return, you are required to contact our customer service department (Tel: 2332 3366) in advance, and send back the product to our head office (Celki VitalAire: 21/F, Tins Enterprises Centre, 777 Lai Chi Kok Road, Cheung Sha Wan, Kowloon) at your own cost. Condition of product return applies as stated in our “Terms and Conditions”